Refund & Cancellation Policy

NKR Academy | nkrgurukul.in
Effective Date: 10 October 2026

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1. Introduction and Scope

1.1 This Refund & Cancellation Policy (“Policy“) governs all cancellations, deregistrations and refunds relating to courses, classes, master classes, workshops and other programmes (each a “Course“) offered by NKR Academy, an education academy located in Robertsonpet, Kolar Gold Fields (KGF), Karnataka, India (“NKR Academy“, the “Academy“, “we“, “us” or “our“), through the website nkrgurukul.in (the “Website“) or otherwise.

1.2 This Policy applies to every person who registers for, enrols in or pays for a Course (“Student“, “you” or “your“), whether the Course is delivered online (live) or offline (in person).

1.3 This Policy forms an integral part of, and must be read together with, the NKR Academy Terms & Conditions. By registering for or paying for any Course and ticking the consent checkbox at checkout, you confirm that you have read, understood and agreed to this Policy.

2. Definitions

In this Policy, unless the context otherwise requires:

2.1 “Multi-Session Course” means any Course delivered over two or more scheduled sessions, including, without limitation, the AI Automation Master Class, the AI Master Class for Future Leaders (two sessions), and multi-session offline classes in Soft Skills, STEM and Aptitude.

2.2 “Single-Day Live Session” means any Course delivered in a single scheduled live session or on a single day, including, without limitation, the AI Film Making Master Class.

2.3 “Free Workshop” means any session offered without charge, including, without limitation, the free one-hour AI workshops.

2.4 “Session” means a scheduled class, whether conducted online through a live platform or offline at a venue designated by the Academy.

2.5 “Fee” means the amount actually paid by the Student for a Course, after the application of any discount, coupon, offer or concession.

2.6 “Deregistration Request” means a written request for withdrawal from a Course and refund, sent by email to info@nkrgurukul.in in accordance with Clause 3.

2.7 “Working Day” means any day other than a Saturday, Sunday or a public or bank holiday in Karnataka, India.

3. How to Request a Cancellation or Refund

3.1 All Deregistration Requests and cancellation requests must be made in writing by email to info@nkrgurukul.in. Requests made by telephone, WhatsApp, in person, through social media or by any other means shall not be treated as valid for the purposes of this Policy, unless expressly acknowledged in writing by the Academy.

3.2 Every request must state the Student’s full name, the registered email address and mobile number, the name and batch/date of the Course, and the payment reference (UPI / PhonePe transaction ID), together with a brief reason for the request.

3.3 The time of receipt of the email in the Academy’s inbox at info@nkrgurukul.in shall be conclusive in determining whether a request was made within the applicable time limit. Students are advised to retain a copy of the sent email.

4. Multi-Session Courses

4.1 First-Session Satisfaction Refund. If a Student is dissatisfied with a Multi-Session Course after the first Session, the Student shall be eligible for a full refund of the Fee only if a Deregistration Request is received by email at info@nkrgurukul.in before the scheduled start time of the second Session.

4.2 Non-Attendance Treated as Attendance. A Student who does not attend the first Session (a “no-show”), for any reason whatsoever, shall be deemed to have attended that Session. Non-attendance shall not extend any time limit, nor shall it by itself create any right to a refund, credit or transfer.

4.3 No Refund after Second Session Commences. Once the second Session of a Multi-Session Course has started, no refund of any kind, whether full or partial, shall be payable, irrespective of the number of Sessions subsequently attended or missed.

4.4 Batch Transfer. After the second Session has started, the Academy may, at its sole discretion and subject to the availability of seats, permit a Student to transfer to a later batch of the same Course. Any such transfer is a goodwill concession and not a right; it may be permitted only once, and shall not be convertible into a refund.

5. Single-Day Live Sessions

5.1 First-Session Refund Not Applicable. The first-session satisfaction refund described in Clause 4.1 does not apply to Single-Day Live Sessions.

5.2 Cancellation before the Session. A Student shall be eligible for a refund of the Fee only if a cancellation request is received by email at info@nkrgurukul.in before the scheduled start time of the Single-Day Live Session.

5.3 No-Show. A Student who registers but does not attend a Single-Day Live Session shall be deemed to have attended, and no refund shall be payable.

5.4 After Commencement. No refund shall be payable for any cancellation request received after the Session has started.

6. Free Workshops

6.1 Free Workshops are offered without charge. As no Fee is collected, no refund is applicable.

6.2 The Academy may limit the number of participants, and may cancel, reschedule or modify any Free Workshop at any time without liability.

7. Cancellation or Postponement by the Academy

7.1 The Academy reserves the right to cancel or postpone any Course or Session due to insufficient enrolment, unavailability of trainers, technical failure, force majeure events or any other reason.

7.2 Where the Academy cancels or postpones a paid Course (or a scheduled Session of it), the Academy shall notify registered Students using the contact details provided at registration, and the Student may elect either:

(a) to attend the Course on the revised date or in an alternative batch notified by the Academy; or

(b) to receive a full refund of the Fee paid for that Course.

7.3 The Student shall communicate the election by email to info@nkrgurukul.in within the period stated in the Academy’s notice. If no election is received within that period, the Student shall be deemed to have accepted the revised date.

7.4 A minor change of time on the same day, a change of trainer, platform, venue within the same locality or tools, made in accordance with the Terms & Conditions, shall not be treated as a cancellation or postponement for the purposes of this Clause.

8. Processing of Approved Refunds

8.1 Refund requests shall be reviewed by the Academy, and the outcome shall be communicated to the Student by email.

8.2 Approved refunds shall be processed to the original payment method (the UPI ID / PhonePe account from which payment was made) within seven (7) Working Days from the date of approval. The Academy shall not process refunds in cash or to a third-party account.

8.3 The time taken by banks, UPI service providers or payment intermediaries to credit the amount to the Student’s account after the Academy has initiated the refund is beyond the Academy’s control.

8.4 Discounted and Coupon Fees. Where a Course was purchased at a discount, through a coupon, offer, scholarship or bundle, any refund shall be limited to the amount actually paid by the Student. Where a bundle is partly refundable, the Academy shall determine the refundable portion on a reasonable, pro-rata basis.

8.5 Any applicable charges levied by third-party payment providers that are non-recoverable by the Academy may, where permitted by law, be deducted from the refund amount.

9. Forfeiture of Refunds

9.1 Notwithstanding anything contained in this Policy, a Student shall forfeit any right to a refund, whether or not otherwise eligible, if the Student’s enrolment or access is suspended or terminated by the Academy on account of:

(a) misconduct, including any breach of the Code of Conduct set out in the Terms & Conditions;

(b) breach of the confidentiality, intellectual property or acceptable-use provisions of the Terms & Conditions, including any misuse of APIs, API keys, credits, accounts, programs or platform access provided by the Academy as described in Clause 10.3 of the Terms & Conditions; or

(c) any other breach of the Terms & Conditions, or the provision of false or misleading information at registration.

10. Non-Transferability

10.1 Registration for a Course is personal to the Student. Seats may not be transferred, sold or assigned to another person without the prior written consent of the Academy.

11. Chargebacks and Disputes

11.1 Students are requested to contact the Academy at info@nkrgurukul.in to resolve any payment concern before raising a dispute or chargeback with their bank or UPI provider. The Academy reserves the right to suspend access to Courses pending the resolution of any dispute raised in respect of a payment.

12. Amendments

12.1 The Academy may amend this Policy from time to time. The amended Policy shall be published on the Website with a revised effective date. The Policy in force on the date of a Student’s registration shall apply to that registration, unless the amendment is more favourable to the Student.

13. Governing Law and Jurisdiction

13.1 This Policy shall be governed by and construed in accordance with the laws of India.

13.2 Subject to Clause 13.3, the courts having jurisdiction over Kolar District, Karnataka shall have exclusive jurisdiction in respect of any dispute arising out of or in connection with this Policy.

13.3 Nothing in this Policy shall limit any right of a Student that cannot be excluded under applicable law, including the Consumer Protection Act, 2019.

14. Contact

For any queries regarding this Policy, please contact:

NKR Academy
Robertsonpet, Kolar Gold Fields (KGF), Karnataka, India
Email: info@nkrgurukul.in | academynkr@gmail.com
WhatsApp: +91 86184 02775
Website: nkrgurukul.in

Refund and cancellation requests must be sent by email to info@nkrgurukul.in as set out in Clause 3.